Changes to prescriptions Posted or Updated on 8 May 2025

Patient led ordering (repeat medication)

The way repeat prescriptions are ordered is changing. All patients (who are able to do so) are required to order prescriptions directly from the GP practice. This means that for the majority of patients, the pharmacy will no longer order prescriptions on their behalf.

Woodside are rolling out patient-led ordering (PLO) from 27.06.2025

Purpose of the change

This change aims to:

• reduce medicine waste. Current arrangements mean that many medicines are routinely ordered but not needed
• give patients better control over the ordering of their own medication
• improve safety by avoiding stockpiling of medication and prevent medication that has been stopped from being re-ordered by mistake
• save practice time (especially if prescriptions are ordered online) with less time spent chasing and processing prescriptions and answering the phone to queries and complaints

How can patients order their medication?

Patients can order repeat medication in one of the following ways:

Preferred  OPTIONS for ordering  your Medication

• Online via the GP practice online ordering process
• NHS App preferred option– this is the safest and easiest way If you don’t want to download an app to your phone, or would rather use a PC, you can set up an NHS account and log in via the website: www.nhs.uk/nhs-app/account/. You can order repeat prescriptions online in just the same way.
• Patchs
• Designated Prescription line 0161 643 9431 

You can ring the main practice number 0161 643 9244  OPTION 1 to be transferred to the prescriptions line number 

OR

• Via the repeat prescription box at the GP practice
• Via post to the GP practice using the repeat prescription slip

Thank you